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Helpcenter

  • What is the difference between The Lighting Marketplace and Factory Finder?
  • How can I change the product price to my local currency?
  • What can I do if I am new on The Lighting Marketplace?
  • How do I rank higher for my products?
  • How do I buy on The Lighting Marketplace?
  • Can I register on The Lighting Marketplace as supplier if I don't have a company?
  • Do I need to own a company to be a buyer?
  • How do I access to the multi-language sites of The Lighting Marketplace?
  • How to apply for one-stop service?
  • What specific content does 'One-stop Service' include?
  • Is there any office of The Lighting Marketplace around the world?
  • Under what circumstances can the buyer not get the service guarantee?
  • What is the way the buyer initiates a complaint?
  • Can I have a copy of Invoice from you?
  • Do you have a sales department?
  • What are the benefits for The Lighting Marketplace Business Trust System users?